Therefore, we encounter a technological reality that can provide possibilities to enrich and improve the development of teaching processes, in general, and virtual tutoring and communication, in particular (Hwang, Huang & Wu, 2011), improving communication between learning groups through the exchange of educational necessities, objectives, contents and support means-resources. 47), “the mobile phone is the last thing we touch before going to sleep and the first thing we check when we wake up”. As indicated in the report by Scopeo (2011, p. This extension of mobile communication is strengthening the technological platform of network society, whose structure and social habits are beginning to organise around microelectronic networks of information and communication (Flores, 2009 Bañon, 2010 Vázquez, Mengual y Roig, 2015).
267), they are also “flow areas between the people connected to the network”. 86), mobile devices are digital tools that can stimulate and enhance relationships between people and teams according to Castells (2007, p.
In this “adjectival media context from a perspective of portability and ubiquity” (Vázquez, Mengual y Roig, 2015, p. In this line, different reports about the future trends of technologies for learning (Durall, Gros, Maina, Johnson y Adams, 2012 Fundación Telefónica, 2012, 2014 UNESCO, 2017 Horizonte 2020, 2017) claim that mobile devices are among the technologies with greatest impact in the short and medium term. The advances in coverage and usability that have taken place in mobile technology during the last decade have turned it into one of the most extended and employed communication tools in western countries. Palabras clave: Comunicación interpersonal, motivación, tutoría virtual, educación superior
Mediante un estudio descriptivo con 317 estudiantes de tres grados diferentes, los resultados indican que la implementación de los grupos académicos de WhatsApp sería una herramienta útil para mejorar la comunicación con sus compañeros y la tutoría virtual con sus maestros, incrementando su nivel de expresión escrita y participación. Keywords: Interpersonal communication, motivation, virtual tutoring, higher educationĮl artículo muestra un estudio que analizó las posibilidades de los grupos académicos de WhatsApp como sistemas de comunicación alternativa para la tutoría virtual en el entorno universitario. Through a descriptive study with 317 students from three different degrees, the results obtained indicate that the implementation of academic WhatsApp groups would make a helpful tool for improving the communication with their classmates and the virtual tutoring with their teachers, increasing their level of written expression and participation. The present article shows the development of a study that analyzed the possibilities of academic WhatsApp groups as alternative communication systems for virtual tutoring in the university environment. Pedro ROMÁN Graván 1 Cristóbal BALLESTEROS Regaña 2 María Dolores Díaz NOGUERA 3
Academic whatsapp groups as alternative communication and motivation systems in higher education Los grupos de whatsapp académicos como sistemas de comunicación y motivación alternativa en educación superior
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